What Personal Data We Collect and Why We Collect It

1. Information We Collect

When you visit our website, place an order, contact us, or use our services, we may collect the following information:

  • Full name
  • Billing and payment information
  • Email address
  • IP address and browser information
  • Order history
  • Device and usage data

We only collect information necessary to process orders, provide customer support, improve our services, and comply with legal obligations.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your digital products
  • Provide customer support
  • Send order confirmations and service-related emails
  • Prevent fraud and unauthorized transactions
  • Improve website performance and user experience
  • Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. Payments

Payments are processed securely through trusted third-party payment providers. We do not store your full credit card information on our servers.

4. Digital Products

Our store sells digital products including workshop manuals, electrical diagrams and diagnostic software for BMW, MINI, Rolls-Royce and BMW Motorrad vehicles.

After payment confirmation, customers receive access to downloadable or digital content.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and usage statistics
  • Remember customer preferences
  • Enhance security and fraud prevention

You can disable cookies in your browser settings at any time.

6. Data Sharing

We may share limited information with trusted service providers involved in:

  • Payment processing
  • Website hosting
  • Analytics services
  • Order delivery
  • Fraud prevention

These providers only receive information necessary to perform their services.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse or disclosure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to certain processing activities
  • Request a copy of your stored information

To exercise your rights, please contact us using the information provided on our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

10. Policy Updates

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

11. Contact

If you have questions regarding this Privacy Policy, please contact us through our website contact page.